Refund Policy

We want you to be completely confident in subscribing to the E5 Trading indicator suite, so you may cancel your subscription anytime via the Account link where you can manage your subscription. If you cancel your subscription, you may continue using the indicator suite within TradingView and VIP features within Discord until your subscription term runs out.

Managing Your Subscription

You are always in control of your subscription through our customer portal, and we offer flexible subscription management options. Click on Account and enter the email address used to purchase the E5 Trading indicator suite in the customer portal pop-up menu. Enter your password if you set one up; otherwise, check your email for the one-time password required to access the customer portal. It may take a few minutes to arrive.

In the customer portal, you can select your active subscription and make changes. The options available are Edit Subscription and Cancel Subscription. You may also change your account information and payment method, view your billing history, and download invoices for any previously completed payments or refunds.